ast updated: 25 August 2026
Who we are
Brae & Brush is an independent art business based in Scotland, selling original artwork and fine art prints.
For the purposes of data protection law, Brae & Brush is responsible for the personal information collected through this website.
If you have any questions about how your personal information is used, please contact us using the email address provided on our website.
What personal information we collect
When you browse or use our website, we may collect information such as:
- your name
- email address
- billing and delivery address
- telephone number, where provided
- information about products you purchase
- payment and transaction information
- information you provide when contacting us
- information you provide if you choose to subscribe to our mailing list
We only collect information that is reasonably necessary to provide our services, process orders and communicate with customers.
How we use your information
We may use your personal information to:
- process and fulfil orders
- arrange delivery of products
- process payments
- communicate with you about your order
- respond to enquiries
- provide customer service
- deal with returns, refunds or other issues relating to an order
- maintain and improve our website
- comply with legal and accounting requirements
- send marketing emails where you have chosen to receive them
We do not sell your personal information to other businesses.
Our lawful basis for using your information
We use your information where this is necessary to fulfil an order or take steps at your request before an order is placed.
We may also use information where we have a legal obligation to do so, for example for accounting and tax purposes.
Where we send marketing communications based on your consent, you can withdraw your consent at any time.
Payments
Payments made through this website are processed using the payment services available through WooCommerce, including WooPayments and PayPal.
When you make a payment, relevant information may be shared with the payment provider so that the payment can be processed and supported. This may include information such as your name, billing information, purchase amount and transaction details.
We do not receive or store your full payment card details.
Delivery
To fulfil an order, we may need to share relevant information, such as your name and delivery address, with delivery or postal services.
We only share information that is necessary to fulfil and deliver your order.
Contacting us
If you contact Brae & Brush through our website or by email, we will use the information you provide to respond to your enquiry and provide any assistance you have requested.
We will not use your contact details for marketing unless you have chosen to receive marketing communications or we otherwise have a lawful basis to do so.
Marketing
If you choose to subscribe to receive news, new artwork, product information or other marketing from Brae & Brush, we will use the contact information you provide for that purpose.
You can unsubscribe from marketing communications at any time.
Cookies
Our website uses cookies and similar technologies that are necessary for the website and online shop to function correctly.
Some cookies may be used to remember information during your visit, maintain your shopping basket, process your order and support secure payment and website functionality.
Where cookies are used that are not strictly necessary, we will provide appropriate information and, where required, ask for your consent.
How long we keep your information
We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected.
Information relating to purchases may need to be retained for longer where this is necessary to meet legal, accounting or tax requirements.
Who we share your information with
Depending on the service you use, we may share relevant information with:
- payment providers, such as WooPayments and PayPal
- delivery and postal services
- website and hosting service providers
- service providers that help us operate our website or communicate with customers
- professional advisers where necessary
- government, regulatory or law-enforcement authorities where we are legally required to do so
We only share information where it is necessary and appropriate for the relevant purpose.
Your rights
Depending on the circumstances, you have rights under data protection law including the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct inaccurate or incomplete information
- ask us to delete your information where there is no good reason for us to continue using it
- ask us to restrict how we use your information in certain circumstances
- object to certain uses of your information
- withdraw consent where we are relying on your consent
You can contact us if you would like to exercise any of these rights.
Complaints
If you have concerns about how we have used your personal information, please contact Brae & Brush first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK’s independent regulator for data protection.
You can find information about making a complaint on the ICO’s website.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Brae & Brush at hello@braeandbrush.com.